Privacy Policy
ZYMIROX (“we”, “us”, or “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website and online store (collectively, the “Services”).
By using our Services, you consent to the practices described below.
1. Personal Information We Collect
We may collect personal information that identifies or can reasonably be linked to you, including:
- Contact Details: Name, billing/shipping address, phone number, email.
- Financial Information: Payment card numbers, transaction details, payment confirmations.
- Account Information: Username, password, preferences, settings.
- Transaction Information: Items viewed, purchased, returned, or exchanged.
- Communications: Inquiries, customer support messages.
- Device & Usage Information: IP address, browser type, network info, and interaction data.
2. Sources of Personal Information
We may collect personal information from:
- Directly from you: When you create an account, make purchases, or contact support.
- Automatically: Via cookies, analytics, or tracking technologies.
- Third-Party Service Providers: Payment processors, shipping providers, and analytics tools.
- Partners or Affiliates: For marketing, personalization, and order fulfillment.
3. How We Use Your Information
We use personal information to:
- Provide and Improve Services: Process orders, manage accounts, fulfill returns/exchanges, and personalize your experience.
- Marketing & Advertising: Send promotions, personalized offers, and targeted ads (you may opt out).
- Security & Fraud Prevention: Authenticate accounts, prevent fraud, and protect users.
- Customer Support: Respond to inquiries and maintain service quality.
- Legal Compliance: Comply with laws, respond to legal requests, and enforce policies.
4. How We Share Your Information
We may share your personal information with:
- Service Providers: Shopify, IT, payment processing, fulfillment, and analytics partners.
- Marketing Partners: For targeted advertising and promotions.
- Affiliates or Corporate Group: Internal sharing within ZYMIROX.
- Legal Obligations: Compliance with legal requirements, disputes, or enforcement of our policies.
- Business Transactions: Mergers, acquisitions, or sales of assets.
5. Relationship with Shopify
Our Services are hosted by Shopify. Shopify collects and processes personal information as described in their Privacy Policy. Information submitted through our Services may be shared with Shopify or third parties to provide and improve the Services.
You may exercise rights regarding your data processed by Shopify at Shopify Privacy Portal.
6. Third-Party Websites and Links
Our Services may contain links to third-party websites. We are not responsible for the privacy practices of third parties. Please review the privacy policies of any third-party sites you visit.
7. Children’s Privacy
The Services are not intended for children under the age of majority in your jurisdiction. We do not knowingly collect personal information from children. Parents/guardians may contact us to delete a child’s information.
8. Data Security and Retention
We implement reasonable security measures but cannot guarantee perfect security.
Personal information is retained as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements.
9. Your Rights
Depending on your location, you may have the right to:
- Access / Know: Request access to your personal data.
- Delete: Request deletion of your personal data.
- Correct: Request correction of inaccurate information.
- Data Portability: Request transfer of your data to a third party.
- Opt-Out: Opt out of sale, sharing, or targeted advertising.
- Communication Preferences: Opt out of promotional emails at any time via the unsubscribe link.
Requests may be submitted via our contact info below. We may require verification of identity.
For European/UK residents, international data transfers comply with recognized mechanisms such as Standard Contractual Clauses.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on our website with the “Last Updated” date. Your continued use of the Services constitutes acceptance of changes.
11. Contact Us
For questions, concerns, or to exercise your data rights, contact us: